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Quick answers to common questions
Frequently Asked Questions
Can't find what you're looking for? Reach out to our team directly and we'll be happy to help.
Can daily reports include photos taken on site?
Yes. Image attachments can be added to any report directly from your smartphone or tablet, giving managers a fuller picture of site conditions alongside the written update.
Can Kanna's reporting feature be used without an internet connection?
Yes. The mobile app includes an offline mode for use in areas with no signal, such as rural or underground sites. Reports are saved locally and sync to the cloud automatically once a connection is available.
Can report templates be customised to match our existing formats?
Yes. Existing report formats can be uploaded and replicated within Kanna, so your team continues working with familiar layouts. Input fields including text, numbers, date and time stamps, photos and electronic signatures can all be configured.