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Quick answers to common questions
Frequently Asked Questions
Can't find what you're looking for? Reach out to our team directly and we'll be happy to help.
What can I do within Kanna's chat feature?
You can send messages, share photos and documents, and mention specific team members to draw their attention to something. There is also a read receipt function, so you can see exactly who has viewed a message, which is useful when sharing important updates or instructions.
Is the chat feature only available on the mobile app?
No. Both the chat and reporting functions are accessible via the web app as well as the smartphone app, so team members can use whichever works best for their situation, whether they are on site or at a desk.
Can I try the chat feature before signing up to a paid plan?
Yes. Kanna's chat feature is available during the free trial, with no credit card required. You can explore the full functionality and see how it works for your team before making any commitment.